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Recent 5 Star Reviews

We love when clients feel we’ve done a good job for them.

Thank you for letting us know!

Here are some of our recent 5-star reviews

  • Mr Blythe S.

    “We recently purchased a property in the Borders. The building was older and rather unusual so the process was not as straightforward as it might have been otherwise. Thanks to the diligence, deep knowledge and persistence of Abby Syme, we were not left exposed to issues that could potentially occur if we were to sell the property in the future. It could have been tempting for both parties to dismiss some details to speed up the purchase but Abby showed patience and professionalism in concluding the purchase in a very complete manner. We are delighted with her services! Thank you so much.“

  • George & Kristin

    “Kristin and I wish to thank you profusely for your assistance and support throughout the conveyancing process . Your splendid work was effected with diligence, efficiency and professionalism in addition to first rate personable communication.”

  • Adam and Sara

    “I’m still a bit stunned by it all as the process happened so quickly, but I just wanted to say if I didn’t convey it on the phone yesterday, how grateful Sara and I are for your efforts to push this over the line for us. Your professionalism, expertise, determination to deliver this sale on our behalf, patience with my endless emails, and clear explanation of docs which I couldn’t begin to fathom was invaluable, and as a result our family are now able to start a new life in a beautiful part of the world AND enjoy Christmas without any question marks hanging over our head. That’s a real gift to us, so thank you so much. We shall be singing your praises far and wide to any and everyone!”

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  • Mrs M. who sold in Edinburgh

    “Thank you Suzanne Burn and the rest of the property team at Hastings for your able help in selling our property. You have all been brilliant and very professional and made things easy for us.”

  • Mr & Mrs A. who are hoping to buy one of our properties

    “Thanks for your help Naomi and please pass on how helpful your weekend service has been.”

  • Mr & Mrs J. We did their legals when they bought in Coldstream

    “All good. Timely and clear advice at all times.”

  • Mr & Mrs B. We did their legals when they sold in Burnmouth

    “We can’t suggest any improvements while dealing/working with Tim as we found the whole experience exceptionally good!”

  • Ms C. Who sold in Heiton

    “We have had a very positive experience selling with Hastings and would recommend your property and legal services again and again! In particular, Suzanne Gray was kind, informative and very prepared when she came to value our property. She sat down with us and spoke through the process which was incredibly helpful as first time sellers. She answered all our questions and discussed our options for selling. She was regularly in contact with us to keep us up to date with proceedings and answered any further queries in a timely manner. Compared to the other estate agents we had value our house, we really thought Hastings went over and above to help! Donna Yeaman was also excellent at taking time to talk through offers and negotiate with other parties. She was in touch regularly to give updates and was very personable and offered advice when necessary.”

  • Mrs M. who sold in Burnmouth

    “I would just like to say on behalf of the family a big thank you for the way in this sale has been handled for us. Everything on estate agency and legal sides was handled very promptly and efficiently and I will have no qualms in recommending your company, Hastings. Please pass our thanks to all the girls in the Estate agency side of things who handled all the viewings for us and kept me up to date at all times.”

  • Ms C. who sold in Kelso

    “Really happy with the service we received from both the Agents and Hastings Legal. Would highly recommend their services and pleased that we chose them for the sale of our home.”

  • Mr R. who sold in Kelso

    “Exceptionally helpful and a pleasure to deal with”

  • Mr M. who sold in Kelso

    “Very professional and extremely helpful. I would not only use them again myself, I would recommend them to anyone.”

  • Mr G. who sold in Yetholm

    “Well-informed friendly staff. Nothing is too much trouble. Prices are fair.”

  • Mrs H. who sold in Foulden

    “Brilliant service- staff always happy to give an update and very efficient”

  • Ms F. who sold in Eyemouth

    “No fuss and efficient service throughout.”

  • Mr & Mrs M. who sold in Kelso

    “Sale of property went without a hitch, great service. Thanks.”

  • Mr & Mrs M. who sold in Ayton

    “A well organised, cheerful and extremely helpful estate agent who helped us so much with a house sale. I cannot recommend them highly enough and our thanks to all the staff.”

  • Mr & Mrs B. who sold in St Boswells

    “Excellent and professional service from everybody involved in our house sale, marketing and legal side of things. Thank you so much.”

  • Mrs G. who sold in Chirnside

    “Great service, always kept informed and up to date. Everything happened in a timely efficient manner. Totally different experience to a house I sold previously with a different local company where service was appalling.”

  • Mr & Mrs G. who sold in Yetholm

    “The selling of my home was made as stress-free as possible by all the staff involved in this process. From beginning to end they were most efficient and helpful and their thoughtfulness was very much appreciated.”

  • Mr & Mrs H. who sold near Kelso

    “Everyone in the Hastings team were lovely to work with and went the extra mile to ensure our property was marketed, presented and sold in the most professional manner. Well done Hastings!”

  • Mrs C. who sold in Eyemouth

    “The staff were very helpful and friendly. The process was carried out efficiently. I would strongly recommend Hastings Legal.”

  • Ms W. who purchased in Jedburgh

    “Very professional; extremely diligent and understanding which is excellent in such a stressful time. Keep doing what you do, Vicky! “

  • Mrs H. who sold in St Abbs

    “I have been so pleased with all aspects of the marketing and sale. Everyone was so kind, professional and listened. Selling can be quite stressful but the people I met took the stress away. Thank you for clear explainations and re-assurances. “

  • Mr W. who sold in Selkirk

    “Excellent service. Fast sale with no problems whatsoever”

  • Mr G. who sold in Duns

    “I would give FIVE stars for the following reasons: Excellent customer service with staff always available, Excellent communication with feedback given following every viewing. Any queries or concerns were dealt with professionally.”

  • Mrs L. who sold in Coldstream

    “Hastings Estate Agent / Hastings Legal Team – both offices are very professional and efficient every step of the process.
    A big thank you to Lia in the Legal Office for outstanding service and prompt attention.”

  • Mr & Mrs C. who sold in Lauder

    “We were very happy with the service provided by Hastings, both on the estate agency side and legal services. The marketing material was extremely well done with drone footage and a video “walk through” of the property, as well as stunning photos. The whole team at Hastings were very quick to respond to any enquiries and kept us informed of all visits. At a very busy time for buying and selling of properties, the “out of hours” phone line was really helpful. Hastings have set the bar very high for our expectations of other estate agents.”

  • Mrs L – We sold her house and did legals

    “Hastings Estate Agent/Hastings Legal Team – both offices are very professional and efficient every step of the process. A big thank you to Lia in the Legal Office for outstanding service and prompt attention.”

  • Mr & Mrs S – We did their house sale and legals

    “We chose Hastings Legal as they demonstrated more interest & energy in winning our business. Their support in preparing, presenting, & negotiating the sale & subsequently handling the legal aspects has been first class.”

  • Mr & Mrs W, who moved to Scotland

    ” Hastings really provided an excellent service at every stage of our recent house purchase. Lia was always available and extremely knowledgeable whenever we had questions, proactively providing updates as required that meant we never had to chase anything.

    This was the first time we had purchased a property in Scotland where the process and terminology are quite different. We had many questions; Lia always took the time to patiently and thoroughly explain the process at every stage.

    This extremely high level of friendly and supportive customer service made the experience easy and enjoyable. We look forward to working with Hastings again in the future.”

  • Mr & Mrs D, whose home we sold

    “We wanted to say a big thank you to you all for the part you played in finding a buyer for our house.  The marketing was excellent and attracted plenty of interest. We were kept well informed regarding appointments and feedback. Everyone we dealt with was friendly but at all times professional. At times we needed reassurance and good advice which were always on hand.  We were very happy with the service we received and would certainly recommend your agency to others.”

  • Mr T, whose property we sold and did legals for:

    “First class service from a dedicated team of professionals – knowledgable, friendly and very efficient – thank you!”

  • Mr and Mrs C, whose home we sold and did legals for as well as the purchase conveyancing for their new home.

    “As soon as I met Donna, I felt at ease. She was incredibly friendly and approachable. Hastings were prompt to reply to any of my questions and were very professional throughout the buying and selling process. I would highly recommend them to anyone.”

  • Mr & Mrs K, who sold using Hastings Legal estate agency and legals

    “In our experience Hastings have done a first class job for our sale – from the guidance and advice from the property team led by Suzanne Burn together with the brilliant negotiating skills of Irena Glass-Halkett and the legal expertise of Tim Taylor. We were assured of their best attention from start to finish which made this moving experience one of our best! Thank you.”

  • Mr & Mrs M, whose home near Jedburgh was sold by Hastings Legal

    “We considered all the options and decided that Hastings, with local knowledge and the personal touch, was the preferred method. We cannot speak highly enough of the professionalism and supportive manner of all involved which resulted in a quick and smooth transaction.”

  • Mr B, whose home we sold

    “Everybody I dealt with whilst selling my property with Hastings was always very helpful and attentive. Couldn’t have asked for more. Would definitely recommend and use again myself.”

  • Mr & Mrs B, whose home we sold

    “We went back to Hastings, having used them on our last house move because of how easy they made buying our home in Scotland.
    We were not disappointed. From valuation to exchange, the whole process went quickly and smoothly. The entire team were very professional but also so friendly and very in tune with the stressful situation we were in – trying to move back to be near our family during the covid pandemic.
    We can’t thank them enough and would highly recommend their service.”

  • Mr & Mrs P, whose home we sold and did conveyancing for

    “Hastings is ahead of any other estate agency in the area, in terms of its professionalism, knowledge and friendliness of each and every staff member. We had three separate valuations by local firms and Donna Yeaman stood out for both of us. Donna’s friendly, professional manner and clear passion for her work, placed her at the top of our list and we didn’t hesitate in appointing Hastings. We found the process of selling our house to be straightforward and stress free as it sold within 3 days of going to market. Thank you Donna for your passion, commitment and professionalism, before, during and after the sale. You are a credit to Hastings, as are the lovely office ladies and Tim Taylor, our conveyancer who took the time to explain the process and answered every query immediately. All in all, Hastings Legal are a very impressive team and we wouldn’t hesitate in recommending them.”

  • Mr & Mrs C. whose home we sold in Selkirk

    “As soon as I met Donna, I felt at ease. She was incredibly friendly and approachable. Hastings were prompt to reply to any of my questions and were very professional throughout the buying and selling process. I would highly recommend them to anyone!”

  • Mr L. – Hastings Legal sold his home and did the legals too

    “Having dealt with Doughty’s for over 50 years I was a bit anxious that the bigger amalgamated firm wouldn’t provide the same friendly service. However, I needn’t have worried. Everyone I dealt with was friendly, helpful and caring.”

  • We did Legals for Mr W.

    Tim always kept us updated and responded quickly to our queries. He made a typically stressful process run very smoothly and we would be happy to recommend Hastings Legal.

  • We did purchase conveyancing for Mr S. who was relocating to Scotland

    The Purchase was managed very well. Guidance on the Scottish System was clear and a critical part of the process.